Chatbot is frequently  used to assist in BMS commercial HCP websites to handle common inquiries, answer FAQs etc. on product related queries. 

• Chatbot can be configured by editors and is unique for each chatbot.
• It can be also configured in the brand page which will be inherited in all the child/inner pages.
• The script is different for Preview and Prod sites.
• The chatbot button can be sticky / left / right / horizontally / vertically aligned based on the requirement.
• If user want to open second chatbot, User must close the first chatbot conversation instead minimizing conversation else second chatbot will not be clickable. 
  
• To understand more about Button component configuartion Click here.